Retail refund and returns policy
If you wish to cancel your order please do so in writing within seven working days from the day you have received the goods. The products are to be returned to Artscape Co. Ltd at the address shown in the Contact section of this website. The carriage charge of the returned goods will be paid by you. A full refund will be payable at the latest within 30 days of receipt of your written cancellation.
If the product is not what you expected you are entitled to return the item for inspection by us and we will replace or refund depending on your decision.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.opsi.gov.uk